Our Policies

Privacy Policy 23/10/2018

Time 2share is committed to protecting the personal information of our service users and will not share it with other people unless consent has been given.

Time2share is committed to protecting and respecting your privacy and aims to be clear and open about how your data is used. We will not share your personal information with other people unless you give your consent.

This policy explains what data – personal and anonymous – we collect from you and how we use it.

The information we might collect;

  • Personal details such as name, address, telephone number and email.
  • Health information
  • Personal interests
  • Family circumstances
  • Ethnic origin
  • Bank account details when taking donations and payments, but we will destroy this information as soon as the requested action has been completed.
  • information about the use of our websites, such as which pages users visit most often, and which services, events or facilities are of most interest. We may also track which pages users visit when they click on links in Time2share emails. We may use this information to personalise the way our websites are presented when users visit them, to make improvements to our websites and to ensure we provide the best service for users. Wherever possible we use aggregated or anonymous information which does not identify individual visitors to our websites.

Why we use your personal information;

  • to provide you with the services, products or information you have requested;
  • for administration purposes;
  • to further our charitable aims, including for fundraising activities.

As part of this, we may analyse the personal information we collect to create a profile of your interests and preferences so that we can contact you in the most appropriate way and with the most relevant information.

If you enter your contact details in one of our online registration forms, we may use this information to contact you even if you don’t “send” or “submit” the form. We will only do this to see if we can help with any problems you might be experiencing with the form or with our websites.

We may need to share your information with our service providers, associated organisations and agents for the purposes described above.

You have a choice about whether you want to receive information about our progress and fundraising activities. We will not use your personal information for marketing purposes if you have indicated that you do not wish to be contacted. You can change your marketing preferences at any time by contacting the admin office at Unit 35 Easton Business Centre, Felix Road Bristol BS5 0HE or email us on info@time2share.org.uk

Under 16s

Time2share is concerned to protect the privacy of children and young people aged under 16. Some of our activities are age restricted such as Family Friday and Bristol Dinner who have specific rules about how children under 16 can take part in our events. We will seek consent from a parent or guardian before collecting personal information about a child aged under 16.

Your consent

By providing us with your personal data, including sensitive personal data such as details about your health, you consent to the collection and use of this information in accordance with the purposes described above and this privacy statement.

Right of access

You have the right to ask for a copy of the information we hold about you (for which we may charge a small fee of £10) and to have any inaccuracies in your information corrected. If you wish to exercise these rights, contact the admin office at Unit 35 Easton Business Centre, Felix Road Bristol BS5 0HE or email us on info@time2share.org.uk

Data Breach

In the unlikely event of a data breach we will

  • access the risk of the breach and notify those affected within 48 hours of notification of the breach.
  • Outline what we are doing to contain the breach and ensure it does not happen again by reviewing the circumstances and changing procedures as appropriate.
  • Notify the ICO within 72 hours


Anti Bullying Policy January 2019

Time2Share recognises the serious nature of bullying and the negative impact it can have and that disabled young people may be more at risk from bullying. T2S staff and volunteers will not tolerate bullying in any form, including cyber bullying.  
Everyone at T2S has a responsibility to work together to stop bullying and any incidents of bullying should be reported to a member of staff immediately and appropriate action taken. 
Time2Share activities provide a supportive, caring and safe environment which welcome difference and diversity without fear of being bullied.  Bullying is anti-social behaviour and affects everyone.  Bullying of a child or young person by another child or adult is unacceptable and will not be tolerated.  
Bullying is defined as deliberately hurtful behaviour, repeated over a period of time, where it is difficult for those being bullied to defend themselves.  Bullying can take different forms. It could include:
physical bullying, such as hitting, slapping or pushing someone
verbal bullying, such as name calling, gossiping or threatening someone
non-verbal abuse, such as hand signs or text messages
emotional abuse, such as threatening, intimidating or humiliating someone
exclusion, such as ignoring or isolating someone
undermining, by constant criticism or spreading rumours
controlling or manipulating someone
making silent, hoax or abusive calls
racial, sexual or homophobic bullying
bullying someone because they have a disability
Cyberbullying can include:
creating and sharing embarrassing images or videos
trolling – the sending of menacing or upsetting messages on social networks, chat rooms or online games
excluding children from online games, activities or friendship groups
shaming someone online
setting up hate sites or groups about a particular child
encouraging young people to self-harm
voting for or against someone in an abusive poll
creating fake accounts, hijacking or stealing online identities to embarrass a young person or cause trouble using their name
sending explicit messages, also known as sexting
pressuring children into sending sexual images or engaging in sexual conversations.
The topic of bullying and the need for mutual tolerance is covered in our group rules and should be addressed at the start of an activity.  Children and young people should be encouraged to discuss bullying and to share their concerns and feelings. It will be made clear to children and young people that staff and volunteers will not tolerate bullying.  
Staff and volunteers must be alert to signs of bullying and encourage young people to let them know if they feel they are being bullied.  Free awareness training on bullying is available to all staff and any incidents that staff or volunteers become aware of should be reported on the ‘Incident Report Form’ and sent to their Co-ordinator.  Reports of bullying need to be taken seriously, investigated and parents notified.
Further sources of information and advice on bullying can be found here:
Anti-Bullying Alliance www.anti-bullyingalliance.org.uk


Safe Guarding Policy January 2019

To download the whole document of our Child safeguarding policy & guidelines, please click here.

Time2Share believes that the welfare of the child is paramount and it is the responsibility of 
everyone working on behalf of Time2Share to protect children and young people.  This includes trustees, paid staff, volunteers, session workers, agency staff and students.   
It is our collective responsibility under ‘Working Together to Safeguard Children’ (DfE 2018) to ensure that we report all suspicions and allegations of abuse to the appropriate organisations.  We believe all children without exception have the right to protection from abuse regardless of gender, ethnicity, disability, sexuality or beliefs. Time2Share is mindful that disabled children are at increased risk of experiencing abuse and is committed to taking this responsibility seriously.   
This policy includes guidance on how to recognise indicators of abuse, respond to a child or young person who discloses abuse and the actions to take should any trustee, employee or volunteer have concerns regarding the service user’s welfare. All suspicions and allegations of abuse will be taken seriously and responded to swiftly and appropriately.  At Time2Share the Designated Safeguarding Lead is Ruth Butcher.  Deputy Safeguarding Lead is Eric Broussine.  We will be sure to ensure our staff and volunteers are clear on how to respond appropriately.